Assistant Director of Academic Resources

Position Overview

Department – Accessibility Services/Academic Affairs
Supervisor – Dean of Career & Academic Resources
Benefits – Yes
Status – Full-time, 12-month

About Bushnell University

Founded in 1895, Bushnell University provides a holistic Christian education, fostering wisdom, faith, and service in its students. In joining the staff here, you will be part of an academic community that seeks to cultivate your faith while you make a difference in the lives of our students. Bushnell is the largest private university in Eugene’s vibrant university district, which also includes the University of Oregon. Eugene is a college town small enough to know your neighbors and large enough to offer fantastic arts, entertainment, dining, healthcare, and educational opportunities. It is also an ideal place to enjoy the beautiful Pacific Northwest, being just one hour from the Oregon Coast, one hour from the Cascade Mountains, and less than two hours from Portland and the Columbia River Gorge.

Position Information

Job Summary

The assistant director of academic resources serves as the primary coordinator for accessibility services and tutoring. This position is part of a collaborative team within the Center for Career & Academic Resources providing services and resources to promote academic excellence and develop purposeful graduates. In this role, the assistant director reviews documentation for qualified disabilities to determine reasonable academic accommodations. The assistant director also facilitates access to and implementation of accommodations, including but not limited to, testing, note-takers, and assistive technology. In addition, this position provides oversight to tutoring services, collaborating with faculty and supervising peer tutors to support curricular needs.

Position Duties & Responsibilities

Accessibility Services

  • Advocate for students’ needs related to accessibility, accommodations, and academic success.
  • Conduct intake interviews with students requesting academic accommodations.
  • Consult with students individually and engage in an on-going, interactive process for identifying and implementing academic accommodations.
  • Assist students with problem-solving strategies, advocacy, and mediation.
  • Collect, review, and verify professional documentation of disabilities/conditions, including requests for emotional support animals (ESAs).
  • Determine and recommend reasonable academic accommodations and notify students and faculty.
  • Maintain confidentiality, adhering to FERPA, HIPPA, and other university policies.
  • Collaborate with faculty and staff to improve academic accessibility.
  • Manage and negotiate the coordination and implementation of academic accommodations, assistive technology or auxiliary aids and services, such as, but not limited to, testing accommodations, note-takers, building access, sign language interpreting/speech to text services and temporary parking needs.
  • Identify, implement, and manage database and any other data management systems.
  • Develop and provide campus training for faculty, staff and students.
  • Monitor federal, state, and local regulations and exercise prudent judgement in interpreting them.
  • Serve on the retention committee, or other committees as assigned.
  • Participate in professional association conferences, trainings, and workshops.

Tutoring/Writing Center

  • Provide leadership and supervision for academic coaching/tutoring services (math and writing).
  • Recruit, hire, and train peer tutors.
  • Manage partnership with external online tutoring services.
  • Collaborate with faculty and librarians to support academic writing and research skill development.
  • Assess and evaluate tutoring program annually.


Experience and Qualification Requirements

Master’s degree in counseling, social work, psychology, education, occupational therapy, or related field, or an equivalent combination of education, skills, and experience is required.

  • Highly goal-oriented and self-motivated, dependable and reliable
  • Strong attention to detail and organizational skills
  • Effective communicator, both written and verbal, in interpersonal and public speaking settings
  • Positive and enthusiastic, builds rapport with a wide range of constituents
  • Collaborative team player with ability to work independently
  • Creative, resourceful, and flexible
  • Quick learner; committed to efficiency and accuracy
  • Demonstrates a high level of professionalism
  • Adept at navigating and leveraging technology, experience with databases is a must
  • Proficient in Microsoft Office Word, Excel, PowerPoint, Publisher, and Outlook

Knowledge of / Experience with:

  • Knowledge and application of best practices in accessibility services in higher education
  • Experience working with individuals with disabilities, knowledge of ADAA and Section 504 of the Rehab Act
  • Experience working with traditional and non-traditional college students
  • Experience in a testing center, disability services office, special education, or related setting
  • Experience providing direct service or accommodations to people with disabilities
  • Experience developing and assessing operational and program goals
  • Requires ability to read and interpret testing reports and assessment instruments
  • Ability to solve problems and provide creative solutions
  • Must be able to take the initiative, manage multiple tasks, work with little supervision, implement best practices and work collaboratively in a team environment
  • Familiarity with academic support services (e.g., advising, tutoring, academic success, accessibility, etc.)

Working Conditions/Special Requirements

  • Bushnell employees must have a maturing Christian faith and live in compliance with the duties and expectations as detailed in the Employee Handbook.
  • The position requires a strong commitment to multiculturalism and diversity.
  • The position requires working in a non-smoking, drug free environment.
  • The employee must adhere to FERPA guidelines and student confidentiality at all times.
  • All employees of Bushnell are “mandatory reporters” under Oregon law. See for specific information.
  • The employee must have knowledge of strong office management techniques; operations, procedures, specific rules and precedents of the office; research methods and report writing techniques; record-keeping techniques; operation of office machines including computer equipment and specified software; principles of training and providing work direction.
  • The position requires a strong ability to communicate effectively and succinctly, both verbally and in writing, utilizing tact, patience and courtesy.
  • Listening skills and the ability to speak and write clearly are essential to this position. Must possess exceptional interpersonal and communication skills.
  • The employee must have high personal motivation, with great attention to detail and accuracy.
  • This person must project a positive, vibrant and professional attitude in assisting people.

Application Instructions

To be considered for this position, please complete all six of the following:

  1. Bushnell Employment Application
  2. Cover letter addressing skills, experience, and knowledge
  3. CV/Resume
  4. Bushnell University seeks candidates who demonstrate a vibrant and maturing Christian faith. Please submit a Personal Statement of Faith that clearly addresses all three of the sections below:
    1. Section 1: how a maturing Christian faith finds expression in the candidate’s personal life, family life, community life, and current church membership;
    2. Section 2: how the candidate integrates faith into their work life; and
    3. Section 3: the candidate’s understanding of and ability to support Bushnell’s Theological Context for Community statement.
  5. Contact Information for three references, one of which must be the applicant’s pastor or another appropriate church leader who is able to address the applicant’s faith background.
  6. Official Transcripts. (Unofficial transcripts can be submitted with the application packet, but official transcripts will be required in the event an applicant is invited to interview with Bushnell.)


Submit your completed packet via e-mail ( to:

Reed Mueller, Ph.D., Vice President for Academic Affairs

Please note: Incomplete application packets may result in disqualification. Final candidate will be required to undergo a criminal background investigation.

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