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Student Consumer Information

Below is a summary of consumer information that is made available to all prospective and enrolled students and employees at Bushnell University in accordance with federal regulations in the Higher Education Act of 1965, as amended.  Each link below will provide you with detailed information regarding each topic.  Paper copies of any of the informational items below can be provided by contacting one of the following offices between 8 AM and 5 PM PST Monday through Friday:

Office of the Registrar 
registrar@bushnell.edu
541-684-7229

Office of Financial Aid
finaid@bushnell.edu
541-684-7201

Office of Student Life
studentlife@bushnell.edu
541-684-7345

General Institution INFORMATION

Student Financial ASSISTANCE

Health & SAFETY

Student OUTCOMES

Bushnell aTHLETICS

Additional Consumer INFORMATION

 

Complaints

Students should attempt to resolve any grievances they may have with their school first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcome of the college complaint process, then the Higher Education Coordinating Commission (HECC), can respond to a formal complaint.  Students may contact the Higher Education Coordinating Commission, 3225 25th St. SE, Salem, OR 97302 or by sending an email to complaints@hecc.oregon.gov.

Students may also access the HECC Complaints web page for information at https://www.oregon.gov/highered/about/Pages/complaints.aspx, or visit the complaints page at NC-SARA’s website:  https://nc-sara.org/student-complaints.

Complaint resolution for distance students 

Bushnell University Student Complaint Process 

Bushnell University (Bushnell) strives to resolve all student complaints in a fair and expedient manner. Bushnell distance education students wishing to file a formal complaint must first seek resolution through Bushnell ‘s institutional appeals and grievance procedures. (Student Handbook | Bushnell University) 

States Authorization Reciprocity Agreement (SARA) complaints process

Bushnell University (Bushnell) is an active member of the National Council for State Authorization Reciprocity Agreement (NC-SARA) and thus participates in SARA through the Oregon Higher Education Coordinating Commission (HECC). 

As noted above, students should attempt to resolve any grievances with the Institution first. Should attempts to resolve these problems with appropriate school officials fail, or should the student be dissatisfied with the final outcomes of the college complaint process, then the Oregon Higher Education Coordinating Commission (HECC) can respond to a formal complaint. 

Students may contact the Oregon Higher Education Coordinating Commission directly at 3225 25th St SE Salem, OR 97302 or by email (complaints@hecc.oregon.gov). Students may also access the HECC student complaints webpage or visit the National Council for State Authorization Reciprocity Agreement student complaints webpage. 

Students may also contact the Northwest Commission on Colleges and Universities directly at the NWCCU complaints webpage. 

Out-of-State Complaints Process

Distance students residing outside of Oregon may, after exhausting internal Bushnell and external avenues as noted above, file a formal complaint with their home State’s authorizing agency using the links below: